Return Policy

At Future Furniture, we always strive for your complete satisfaction and aim to provide a hassle-free shopping experience. However, we understand that there may be situations where a return or exchange is necessary.

1. Return Period

• Customers have the right to request a return or exchange within 14 days from the date of receipt.

2. Return Conditions

• The product must be in its original condition, unused, and packaged in the original box or wrapping.
• Returns do not apply to products customized based on the customer’s request or tailored to specific measurements.

3. Defective Products

• If the product arrives with a manufacturing defect or damage during shipping, we will cover all return or exchange costs.
• The product will be inspected by a specialized team to verify the issue before completing the process.

4. Shipping Fees

• If the reason for the return is solely the customer’s choice (such as a change of mind), shipping fees will be deducted from the refunded amount.

5. Return Steps

1. Contact customer service to request a return.
2. Provide us with photos showing the condition of the product.
3. Schedule a pickup from the customer’s address.
4. The refund will be issued to the bank account or via the original payment method within a specified time frame.